Privacy Policy

At TalkTales, operated by Ignivox Technologies ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is treated with transparency, care, and respect. This Privacy Policy outlines the types of information we collect when you visit or interact with our dating platform — including our website, mobile application, and related services (collectively referred to as the “Services”). It also explains how we use, store, and disclose this information in accordance with applicable laws and industry best practices. By accessing or using TalkTales, you agree to the collection and use of your information as described in this Privacy Policy.

Refund Policy

At TalkTales, operated by Ignivox Technologies, we are dedicated to providing meaningful, secure, and personalized dating experiences tailored to your preferences. Our services are designed with care and attention to ensure genuine and respectful connections within our platform.

Due to the personalized nature of dating profiles, matchmaking efforts, and premium features, all purchases made on TalkTales are considered final and non-refundable. Once a subscription or service has been activated or delivered, we are unable to offer refunds, cancellations, or exchanges. We encourage users to carefully review all plans, features, and terms before making a purchase.

However, in rare and exceptional cases such as duplicate payments, transaction errors, or service issues caused by a technical fault on our end, refunds may be considered at the sole discretion of our team. In such cases, users must contact our support team within 3 days of the transaction with proof of payment and a valid reason for the refund request.

By using TalkTales, you acknowledge and agree to this refund policy. We are committed to ensuring user satisfaction and will strive to address your concerns with fairness and transparency.

Terms and Conditions

By accessing or using TalkTales (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. TalkTales is owned and operated by Ignivox Technologies ("we", "our", or "us"). These terms govern your use of our website, mobile application, and all related services offered through the platform.

You must be at least 18 years of age or have the legal authority to enter into agreements in order to use our services. By continuing to use TalkTales, you confirm that the information you provide is accurate and that you will not use the platform for any unlawful, harmful, or deceptive purposes.

TalkTales provides matchmaking, communication, and connection services for personal and social use. We do not guarantee compatibility, successful matches, or outcomes of relationships formed through the platform. Users are responsible for their interactions and are encouraged to exercise caution and respect at all times.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice. Continued use of the platform after changes to these Terms and Conditions constitutes your acceptance of those changes.

If you do not agree to any part of these Terms and Conditions, you should discontinue the use of our website and services. For any concerns or questions, please contact our support team.

Cookies Policy

TalkTales, operated by Ignivox Technologies, uses cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve the functionality of our platform. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you signed in, analyze usage patterns, and deliver personalized content and recommendations based on your interests.

We use both session cookies (which expire after you close your browser) and persistent cookies (which remain for a set period or until manually removed). These include essential cookies for platform functionality, analytics cookies for usage tracking, and third-party cookies for social features or marketing tools.

By continuing to use TalkTales, you consent to our use of cookies as described in this policy. You may choose to manage or disable cookies via your browser settings. Please note that disabling some cookies may affect the performance or functionality of the platform.

For any questions regarding our use of cookies or how we handle your data, please reach out to our support team via the contact information provided on our website.

Disclaimer

All content, services, and features provided through TalkTales, a platform operated by Ignivox Technologies, are intended for personal and social interaction purposes only. While we strive to offer a safe and enjoyable environment for making connections, we do not guarantee the success, compatibility, or outcome of any match or relationship formed on the platform.

Users are solely responsible for their interactions and communications with others. TalkTales and its operators do not assume liability for any conduct, behavior, or experience resulting from connections made through the platform.

By using our services, you agree that Ignivox Technologies will not be held liable for any loss, damage, or negative experience arising from the use of our website, mobile app, or communication tools. We encourage users to practice discretion and prioritize safety when engaging with others.

DMCA Policy

TalkTales, operated by Ignivox Technologies, respects the intellectual property rights of others and adheres to the provisions of the Digital Millennium Copyright Act (DMCA). We take all claims of copyright infringement seriously and act swiftly to address valid concerns.

If you believe your copyrighted material has been used or shared on TalkTales without authorization, please submit a formal DMCA notice including the following:

• Your name, contact info, and signature (electronic or physical).
• A clear identification of the copyrighted work.
• The location (URL or page) of the infringing content.
• A good faith statement that the use is unauthorized.
• A statement under penalty of perjury that your claim is accurate and you have the authority to act on behalf of the copyright owner.

Valid notices will be reviewed promptly, and appropriate action will be taken, which may include content removal and user access restriction. Repeat infringement may lead to account suspension.

DMCA notices can be submitted to our support team through the contact details available on the website.

Community Guidelines

At TalkTales, we are committed to fostering a welcoming, respectful, and inclusive dating community. These guidelines are here to ensure that everyone can engage meaningfully and safely within our platform.

By using TalkTales, you agree to:

• Interact respectfully with all users, regardless of background or belief.
• Refrain from posting content that is offensive, abusive, or discriminatory.
• Avoid sharing false, misleading, or inappropriate material.
• Respect others’ privacy — do not share content or conversations without consent.
• Refrain from spamming or promoting unrelated products/services.

Any violations may result in content removal, warnings, or suspension of account access. We reserve the right to monitor and moderate all user-generated content.

If you encounter behavior that violates these guidelines, please report it through the support options available on the website. Together, we can create a positive space for all.

Accessibility Statement

At TalkTales, we are dedicated to making our platform accessible and user-friendly for all individuals, including those with disabilities. We believe in equal access to connection, love, and community.

We aim to follow Web Content Accessibility Guidelines (WCAG) to ensure our site is usable for everyone. This includes enhancing readability, enabling assistive technologies, optimizing navigation, and maintaining strong color contrast and keyboard accessibility.

If you encounter any issues using our site or need assistance accessing specific features, please don’t hesitate to contact our support team. We are happy to provide alternative formats or assistance to accommodate your needs.

Your feedback helps us grow. Let us know how we can make TalkTales even more inclusive and accessible.